Resume

PROFESSIONAL PROFILE

A results driven proven leader with demonstrated experience in business management, team leadership, strategic and tactical as well as working knowledge in technology and marketing with demonstrated ability to adapt and excel in a fast-paced, dynamic environment.

Leadership and Management

• Management of multi-disciplinary teams (internal, client, vendor, partner)
• Operations Management: Account Management portfolio over $13m; 11 F/T staff
• Consistent performance history meeting and exceeding leadership targets for account/program profitability, project/product delivery, cost containment, staff utilization and client satisfaction.
• Broad management accountability across business areas, solution types and team sizes.
• Leadership – I believe that leading by example is mandatory. Accountability and ownership drives and delivers results. Empowering your team leads to incredible results and dedication. Training and retraining is absolutely imperative to ensure a team is delivering and executing as one and delivering a consistent customer experience. Leadership is being a team player and that results in creating strong morale and spirit in teams. Shares wins/successes. Value accountability and instills that same value in team members. Fosters open dialogue. Sets responsibility on team for deliverables and provides a strong sense of ownership. Success is the success of the team. Collaborative alignment among different facets of an organization is important to the success of a company.
• Entrepreneurial spirit – The motivation used to better yourself and/or others to achieve success. Recognizing and capitalizing on opportunities.
• Customer Centric – Dedicated to meeting the expectations and requirements of both internal and external customers. Believe it is imperative to understand the customer and bring the voice of the customers into the organization. Improvements in products, services and strategies aligned with market and customer demands.
• Change Management – Accept and adapts to change as necessary. Understand that change is a constant and necessary path for improvement and growth.
• Problem Solving – Solve difficult problems with effective solutions. Asks the necessary questions and probes all fruitful sources for answers. Ability to identify underlying or hidden problems and patterns. Is excellent at honest analysis. Look beyond the obvious and assesses each possible solution.

Marketing Highlights

• Ability to asses market needs and promote services and products in away to meet those needs priced competitively based off of market given margins.
• Ability to understand company differentiators and promote/place those differences in most tangible markets.
• Proven ability to lead teams responsible for growing client revenues in multiple channels.
• Understanding that brand definition and architecture is imperative to a strong brand that will build long term value and equity through consistent branding and messaging.

Technology Highlights

• Fundamental understanding of internet technologies, computer systems, database management, web services, product lifecycles and application development.
• Strong analytical thinker with an ability to apply technology knowledge to business decisions.
• Excellent bridge between product development and business.